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July 2017

Loyalty

Is customer loyalty important for a small business?

Do you really have to ask? The answer is obvious and it is YES! Ever wonder why airlines give miles or starbucks gives points? It costs them millions to install and run loyalty programs. They invest so much in rewarding loyalty because it pays back – many times more.

By Loyalty Advisor, 5 yearsJuly 27, 2017 ago
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